Client Relations Specialist

  • Avis Budget Group
  • Detroit, MI
  • time-alarm-solid 02-03-2024

Job Description

We are seeking enthusiastic individuals to join our team as Client Relations Specialists at Avis Budget Group. As a valued member of our enterprise, you will play a vital role in ensuring a positive experience for our customers. Your primary responsibilities will include assisting customers with the return of their rental cars, providing exceptional customer service, and ensuring the smooth check-in process for our vehicles. You will have the opportunity to receive full on-the-job training and enhance your professional skills while enjoying a range of benefits, including paid time off, medical and dental insurance, retirement benefits, and employee discounts, among others.

Responsibilities

  • Assist customers with the return of rental cars, including greeting customers, securing keys, recording mileage, gas levels, and vehicle damage, and checking vehicles into the computer system.
  • Provide excellent customer service to ensure a positive experience for our customers.

Requirements

  • High school diploma (or equivalent).
  • Valid driver’s license.
  • Basic computer skills, including typing and data entry.
  • Effective verbal communication skills.
  • Willingness to work outdoors.
  • Flexibility to work all shifts.
  • 6 months retail customer service experience is a bonus.

Benefits

  • Bi-weekly pay.
  • Full on-the-job training.
  • Paid time off.
  • Medical, dental, and other insurance.
  • Contribution to tax-free benefit for public transportation or parking expenses.
  • Retirement benefits (401k).
  • Employee discounts, including discounted car rental and purchase of Avis/Budget cars.