Restaurant Manager (Front of the House)

  • Hornblower - City Experiences
  • Norfolk, VA
  • time-alarm-solid 01-31-2024

Restaurant Manager (Front of the House) at Hornblower - City Experiences

Location: Norfolk, VA

Job Description

City Experiences is seeking a Restaurant Manager for its operation in Norfolk, VA. The successful candidate will oversee all activities of the dining cabin and galley to ensure high-quality food and drink service, hospitable customer service, and profitable operations.


  • Provide exceptional hospitality to guests and shipmates as per the RESPECT Service System.
  • Lead by example, maintain professionalism, integrity, and strong work habits.
  • Assist in hiring, training, and developing restaurant shipmates.
  • Operate restaurant systems and reconcile onboard sales.

Requirements & Qualifications

  • High school diploma or equivalent required.
  • Minimum of five years of restaurant experience in a high-volume environment.
  • Supervisory experience is a must.
  • Associates or Bachelor's degree in a related field preferred.
  • TIPS Certification and ServSafe Certification preferred.


  • Competitive salary.
  • Health and dental insurance.
  • Opportunity for professional growth and development.
  • Collaborative work environment.